You can place orders through our HomeRun mobile app or website. Simply browse products, add items to cart, enter your delivery address, and proceed to checkout. For the best experience, we recommend using our mobile app.

While you can browse products without an account, creating a HomeRun account provides benefits like order tracking, faster checkout, order history, and personalized recommendations. Account creation is quick and free.

HomeRun accepts various payment methods including:

• Credit/Debit Cards (Visa, MasterCard, RuPay)
• UPI (GPay, PhonePe, Paytm, etc.)
• Net Banking
• Digital Wallets
• Cash on Delivery (COD) - Available for select areas

No minimum order! You can order any quantity or value, from a single item to bulk supplies. HomeRun accommodates both small repairs and large construction projects.

You can modify or cancel orders within 10 minutes of placement through the app. After this window, orders are quickly processed for 60-minute delivery. For urgent changes, contact our customer support immediately.

Once your order is confirmed, you'll receive real-time tracking updates via SMS and app notifications. You can track your order status, delivery person location, and estimated arrival time through the HomeRun app or website.

HomeRun delivers construction materials across Bangalore in 60 minutes through our network of strategically located warehouses and electric vehicle fleet. Delivery times typically range from 60-120 minutes depending on your pincode and current demand.

HomeRun delivers to 105+ pin codes across Bangalore including:

• North Bangalore: Yelahanka, Hebbal, RT Nagar, Malleswaram
• South Bangalore: Jayanagar, JP Nagar, BTM Layout, Banashankari
• East Bangalore: Whitefield, Marathahalli, HSR Layout, Sarjapur
• West Bangalore: Rajajinagar, Vijayanagar, Kengeri, Peenya
• Central Bangalore: MG Road, Brigade Road, Commercial Street

Check pincode availability during checkout or contact us for specific area coverage.

HomeRun operates every day with consistent hours:

• Daily Operations: 8:00 AM to 8:00 PM
• Including weekends and holidays

Orders placed close to closing time may be delivered the next business day.

Delivery charges are structured based on order value:

• Free delivery on orders above ₹10,000
• ₹99 delivery charge for orders ₹5,000 to ₹10,000
• ₹199 delivery charge for orders below ₹5,000

Exact delivery charges are displayed during checkout before payment.

Yes! HomeRun offers flexible delivery options:

• ASAP Delivery: Within 60-120 minutes
• Scheduled Delivery: Choose your preferred 2-hour time slot
• Next-Day Delivery: For non-urgent orders

Scheduled delivery helps ensure someone is available to receive materials at your preferred time.

HomeRun stocks 2000+ SKUs across all major construction categories:

• Cement & Concrete: UltraTech, Ramco, Priya, Birla Super
• Paints & Coatings: Asian Paints, Birla White
• Tiles & Adhesives: Roff, MYK Laticrete, Asian SmartCare
• Electrical: Polycab, Havells, Anchor, Legrand
• Hardware: Hettich, Ebco
• Plumbing: Jaquar, Ashirvad
• Wood & Boards: Century Sainik, Action Tesa

Yes! HomeRun offers competitive pricing on all construction materials. We work directly with manufacturers and authorized distributors to provide:

• Market-competitive rates
• Transparent pricing with no hidden charges
• Regular deals and discounts
• Consistent fair pricing for all customers

Note: We do not offer bulk discounts but maintain consistent competitive pricing for everyone.

HomeRun guarantees 100% authentic products through:

• Direct partnerships with authorized dealers and brand representatives
• Proper storage conditions maintaining product integrity
• Original packaging with brand seals and warranties
• Quality inspection of every shipment

All products come with manufacturer warranties and quality certifications.

Absolutely! Each product listing includes:

• Detailed technical specifications
• Application guidelines
• Compatibility information
• Installation instructions where applicable
• Brand certifications and standards compliance

Our customer support team can provide additional technical assistance if needed.

HomeRun offers a 24-hour return policy for eligible items:

Note: Certain items like cut-to-size materials, mixed paints, and used products cannot be returned.

To return a product:

1. Contact customer support within 24 hours of delivery
2. Provide order number and reason for return
3. Our team will schedule pickup or guide you to the nearest return center
4. Keep products in original packaging until pickup

Return processing typically takes 2-3 business days after pickup.

Refund timelines depend on your payment method:

• UPI/Digital Wallets: 1-2 business days
• Credit/Debit Cards: 3-7 business days
• Net Banking: 2-5 business days
• COD orders: Refund via bank transfer (3-5 days after providing bank details)

You'll receive email and SMS notifications once the refund is processed.

Yes, HomeRun offers exchanges for:

• Wrong size or specification delivered
• Defective products
• Different color/variant preference (subject to availability)

Exchange requests follow the same 24-hour window and original packaging requirements as returns.

Our customer support team is available to help 8 AM - 8 PM, every day:

• In-App Chat: Available during business hours (fastest response)
• WhatsApp Support: Quick responses for order updates
• Email Support: For detailed queries and documentation
• Phone Support: Available during business hours

Most queries are resolved within 30 minutes during business hours.

Yes! Our platform adapts to your project and past purchases for smarter suggestions every time you shop. The HomeRun app learns from your buying patterns and project requirements to recommend relevant products.